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Best Practices
Request For Quotation (RFQ)
  • Group parts, but only similar ones; not too few, not too many
  • Think like a supplier – what would make the package more attractive to them, without increasing your cost or the difficulty to run the event?
  • Make sure all invited suppliers can provide all parts in a lot bid
  • Remember: order frequency, quantity and value are drivers
  • Make sure to set “Reserve” price at a level above which you will not place the business
  • Set the “Target” price at a level below the “Reserve”, and at a level you really would like to obtain
  • Tell suppliers what type of pricing they are to submit: individual item prices or lot prices
  • Load data well in advance; account for time necessary to revise documents if necessary
  • Establish clear, written rules – Bind suppliers to them
  • Plan ahead - your auction package may need review by Legal, Environmental, Logistics
  • Ideal e-Auction size: valued between US$100k and US$10 million, 2-4 line items with no more than 8 line items
 
Online Bidding Preparation
  • Verify Internet connectivity for all users (Buyers, Admin., Suppliers)
  • Have suppliers who need connectivity to begin work now, and report progress weekly
  • Give suppliers adequate time to prepare for an event; first ones require more
  • Avoid Mondays; Thursday pm is best
  • Post all information 4-5 days ahead, so suppliers can gain connectivity and review data
  • Suppliers must see your approach, event and actions as consistent, open and fair
  • Post FAQs to address usual questions
  • Tell suppliers to know their costs ahead of time – total cost and incremental costs
  • And to have their decision-maker available during the auction. Most companies would rather retain business at a slightly lower margin, than lose it. If you are auctioning a large package, remind the suppliers that your business can positively change their cost structure (overhead costs spread over a larger volume).
  • Make sure new suppliers have gone through training; hold practice session for new suppliers, or do an RFI
  • Have suppliers use same computer/browser in training & mock auction as for when a real auction
  • Some international suppliers must sign terms, in order to be bound
  • If less than 50% of your invited suppliers accept your invitation, your online auction has a greater chance of failure - consider revising your event or question your choice of suppliers
 
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